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BSMI is the best because we make sure we are the best. Our quality assurance program begins and end with the client in mind.
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Quality
Quality in the janitorial business is the result of a continuous improvement. Not just an inspection program, it means supervision and management to communicate a standard of cleanliness that the workers understand and believe in. Quality is the result of good hiring practices, effective training, and sufficient supervisory time, feedback to the crew and committed management. Bad cleaning programs are roller coasters of improvement and failure. Good cleaning programs are characterized by an upward trend in quality and customer satisfaction.
Design
Program design means taking the time to analyze the facility, specifications, and customer budget requirements. This will enable us to determine an accurate price, and schedule the actual work, area by area, task by task, cleaner by cleaner.
Inspections
Inspect what you expect is the principle that has made successful managers for generations. Driven by the specifications and modified according to your unique requirements, inspections allow management to keep in touch, and keep employees informed and recognized. We encourage joint inspection with our customers so we can tune into each other's needs and expectations.
Periodics
Periodics (high/low dusting etc.) provide the crisp, complete look that is the hallmark of quality control. These are determined from the specifications and the unique requirements of the facility.
Communication
A Red LogBook will be kept at the facility to maintain daily communication between Building Management and BSMI supervisory staff. |
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